We recommend booking at least 4–6 weeks in advance, especially for weekend events and summer dates. Holiday weekends and peak wedding season (May–October) will likely fill up quickly, so the earlier the better. We do accommodate last-minute bookings when available, just reach out!

We are a dry-hire service, and will depend on you to purchase the alcohol required. We can coordinate the pick-up of the alcohol if needed, but for liability purposes we are unable to purchase the alcohol onyour behalf. We can discuss this more thoroughly in the consultation.

We require a 25% non-refundable deposit to secure your date. Full payment is due 7 days before your event. Cancellations made more than 14 days out receive a full credit toward a rescheduled date. Cancellations within 14 days of the event forfeit the deposit.

We need access to a standard 110V electrical outlet within 25 feet of our setup area, and approximately 45 minutes to set up before service begins. and after it ends. We need access to a sink, as well. We handle all equipment, supplies, and teardown.

Yes! We service the greater Tampa Bay area and surrounding regions. Travel within 50 miles is complimentary. Beyond that, a travel fee applies based on distance.

Absolutely - we're set up for both! For outdoor events in direct sun or heat above 90°F, we require a shaded area or the addition of the tent add-on to your quote to ensure the soft serve maintains the best texture, and our machine works efficiently. We'll coordinate logistics with your venue coordinator ahead of time.

Yes! Custom flavors are available, and we will advise combos for dual-flavor quotes. We love creating something unique for your event, whether it matches your event colors, your favorite cocktail, or a specific theme. Reach out early so we have time to develop and taste-test before your event day.

All of our soft serve is non-alcoholic, and alcohol is provided by you and added to our soft-serve formulas. This means our menu can be totally kid-friendly! If you'd like to avoid incorporating alcohol, we are more than happy to accomodate.

Please let us know about any allergies or dietary needs when you inquire. Though the vast majority of our fruit flavors are vegan and allergen free, some of our flavors contain dairy, tree nuts, or common allergens. We'll do our best to accommodate and will always be transparent about ingredients so your guests can make informed choices.

Absolutely, we love working with the whole vendor team. We'll coordinate directly with your planner or coordinator on logistics, timing, and setup so everything runs seamlessly. We're happy to be added to your vendor contact sheet and attend any walk-throughs if needed.

Yes. We carry general liability insurance and can provide a COI. Just let us know what your venue requires and we'll get it sorted well before your event date.

For 150 guests, we recommend a minimum of 2.5–3 hours of service to ensure everyone gets served without long waits. We can also set up a staggered service time (e.g., open during cocktail hour, then again after dinner) to keep the flow smooth. We'll discuss the best approach during your consultation.